During this time we are fortunate to be able to continue our fulfillment and order processing services at a rapid rate. Although shipping couriers may be delayed our warehouses remain strong and quick; processing all orders within 24 business hours.
We are very sorry for the delay in shipments from our Hong Kong warehouse. Our warehouse has worked very hard to process orders and get all orders handed over to the couriers within 24 hours. We are experiencing courier delays that were out of our control due to Covid-19.
Here is a quick list of Courier Delays and what countries are affected:
- USPS - No Delays
- HK Post - All Services Suspended
- DHL - No Delays
- DHL eCommerce - Australia, Canada, Germany, UK, USA
- Fedex - Canada, EU, Singapore, USA
- SF Express - No Delays.
- UPS - Delayed from HK to Australia and Singapore. No other delays.Please see this article from our shipping partner for more detailed information about the delays.